01
Plan the Coverage: When and where does your store need people?
Build alternatives around roles, shift timing, and demand throughout the day. Compare coverage against the work required, rather than treating total labor hours as the whole answer.
Services
Store Operations & Labor
Match the Work. Shape the Staffing Plan.
Test how staffing, shift timing, and work allocation affect service and store performance. Bring receiving, replenishment, checkout, and fulfillment into one operating view before changing the plan.
Store Spaces and Associate Work in One Operating Model.
We build a 3D Digital Twin of your store, including fixtures, inventory locations, checkout lanes, stockrooms, receiving areas, and parking and pickup spaces. These connected spaces provide the physical infrastructure for testing how associates move, use equipment, and complete work throughout the store.
Using the Digital Twin, you can model the workflows behind receiving, replenishment, checkout, returns, and pickup and delivery fulfillment. Test staffing levels, shift timing, role allocation, and workflow alternatives within your store layout. Examine travel time, equipment constraints, utilization, unfinished tasks, and labor cost to understand where the operating plan needs to change.
Start With the Business Decision.
Bring a specific operating challenge or an alternative you want to test. These connected views show how the work can support your decision.
01Plan the Coverage
When and where does your store need people?
What We Compare: Shift coverage, role mix, and labor hours
02Find the Pressure
Which roles are stretched, and which have capacity?
What We Compare: Utilization, unfinished work, and service constraints
03Test the Workflow
How does the work move through the store?
What We Compare: Travel, task completion, workload, and resource bottlenecks
04Compare the Outcome
Does the staffing alternative improve the operating result?
What We Compare: Labor cost, service outcomes, and operating profit
Explore the Analysis Behind Each Decision.
Illustrative store and simulation views show the types of questions we can work through with your team.
02
Find the Pressure: Which roles are stretched, and which have capacity?
Examine utilization by role and time of day. Identify where work allocation, schedules, or supporting resources deserve a closer look.
03
Test the Workflow: How does the work move through the store?
Use employee paths and task workflows to examine receiving, replenishment, picking, and service work. Test alternatives in their physical store context.
04
Compare the Outcome: Does the staffing alternative improve the operating result?
Compare labor costs with service, availability, and financial outcomes from the simulation. Review tradeoffs across the store before selecting a plan.
Connect the Decision Across Your Business.
A change to one part of the store affects the others. Explore the related services and the platform behind the analysis.
Store Operations & Labor: Common Questions
Common questions about retail labor planning, store staffing, and in-store workflows.
How can retailers plan store staffing more accurately?
Build staffing alternatives around roles, shift timing, and demand throughout the day, then compare coverage against the work the store actually needs done. Total labor hours alone do not show whether the right people are in the right place at the right time.
What does retail workforce planning with a digital twin involve?
We model the workflows behind receiving, replenishment, checkout, returns, and pickup and delivery in a 3D model of your store. You can then test staffing levels, shift timing, role allocation, and workflow alternatives within your own store layout.
How do you find which roles are overstretched?
We examine utilization by role and time of day, together with unfinished work and service constraints. That shows which roles are stretched, which have spare capacity, and where schedules, work allocation, or supporting resources deserve a closer look.
How does store layout affect labor cost?
Employees spend time traveling between stockrooms, shelves, checkout, and pickup areas. Using employee paths and task workflows, we examine travel time, equipment constraints, and task completion within the modeled store layout, so workflow changes can be tested where the work happens.
How do you judge whether a staffing change is worth making?
Each alternative is compared against your current plan on labor cost, service outcomes, and operating profit, so the decision rests on the overall operating result rather than on labor hours or service alone.
How reliable are the simulation results?
Simulation outcomes depend on the inputs and assumptions used. We review those assumptions and the practical implications with your team.
What Would You Like to Improve?
Share the decision you're considering and the tradeoffs you need to understand.
Simulation outcomes depend on the inputs and assumptions used. We review those assumptions and the practical implications with your team.