We create a 3D model of your store and build the workflows that bring it to life. Virtual customers shop, queue, and check out while employees receive stock, replenish shelves, pick orders, and serve customers.
Bring a specific operating challenge or an alternative you want to test. These connected views show how the work can support your decision.
Create the environment where decisions play out.
What We Design: Layout, fixtures, merchandise placement, and operational zones
Give virtual customers a journey through the store.
What We Compare: Shopping routes, queueing, checkout, and journey outcomes
Connect the model to the work that keeps the store running.
What We Compare: Task workflows, travel, role allocation, and resource use
Use the model to compare operating alternatives.
What We Compare: Service, availability, workload, customer outcomes, and economics
Illustrative store and simulation views show the types of questions we can work through with your team.
Represent the sales floor, fixtures, storage, checkout, and operational areas in a spatial store model. Connect merchandise and inventory locations to the layout used by the simulation.
Configure shopping behavior and workflows around the customer demand being modeled. Examine how customers move through the layout and interact with store operations.
Define the roles, workflows, and movement behind checkout, returns, receiving, replenishment, and e-com pickup and delivery. Examine employee activity within the same physical environment as the customer journey.
Bring layout, inventory, customer demand, staffing, and workflows into a virtual simulation. Review how the store performs and optimize the plan. Your team can try different plans and understand the impact on virtual customers before going to market.
A change to one part of the store affects the others. Explore the related services and the platform behind the analysis.
How a digital twin of your store lets your team test operating plans before changing the real store.
A retail digital twin is a 3D model of your store, covering the sales floor, fixtures, storage, checkout, and operational areas, combined with the workflows that bring it to life. Virtual customers shop, queue, and check out while employees receive stock, replenish shelves, pick orders, and serve customers.
We build it in four steps: the store environment (layout, fixtures, merchandise placement, and operational zones), customer workflows (shopping routes, queueing, and checkout), employee workflows (checkout, returns, receiving, replenishment, and pickup and delivery), and then a simulation of the retail day that brings them together.
Alternatives to layout, inventory, customer demand, staffing, and workflows. Each alternative is compared on service, availability, workload, customer outcomes, and economics, so you can see the tradeoffs before committing to a change.
Your team can try different plans in the virtual store and see their effect on virtual customers and on store operations before going to market. Because customers and employees share the same modeled space, a change in one part of the store shows its effect on the others.
A layout plan shows where fixtures and products sit. A digital twin connects merchandise and inventory locations to that layout and then simulates how customers and employees move and work within it, so the plan can be judged on how the modeled store performs under the selected assumptions.
Simulation outcomes depend on the inputs and assumptions used. We review those assumptions and the practical implications with your team.
Share the decision you're considering and the tradeoffs you need to understand.
Simulation outcomes depend on the inputs and assumptions used. We review those assumptions and the practical implications with your team.